User guide for players

Start here

We wrote this guide for four groups of readers. Find yours below and follow its links.

• Visitors and new players. Start with Getting started for the gear you need and what your first practice looks like, then read The schedule and Rinks and maps. When you’re ready to join, fill in Sign up to play. It’s for players aged 18 or over; if you’re under 18, write to us through the contact form with a parent or guardian.
• Players. Log in with the email address we have for you, then answer In or Out for every practice and game. Start with Log in and Say In or Out, and put your team’s calendar on your phone (Calendars). Your own pages, from your Inbox to your settings, are under You (Your own pages).
• Coaches. You have everything our players have. On each event page you also get the coach tools, where you answer In or Out for players who told you another way, add subs and ask for them, share a reminder in the team chat, build the line-up and mark who came. Your team’s roster and attendance history have pages of their own. See For coaches.
• Club admins. Add people with their email addresses on Rosters › Everyone in the Teams area, invite them on WhatsApp, and set up the club under Club setup. See For club admins. The club’s everyday changes (events, rosters, profiles, the announcement bar and testimonials) are made here on the website; the page text, news, galleries and the club’s information are edited in Pages CMS, which has a guide of its own.

Each group also has a shorter guide, with only the sections written for it: the guide for players, for coaches and for club admins. Once you’re logged in, User guide at the foot of the menu opens yours, and each one links back to this whole guide. When we add something to the website, a short What’s new note in your Inbox tells you what changed for you.

The round i button beside a page’s title opens a short guide to that page, with a link to the matching part of this guide. Once you know your way around, you can turn these buttons off in Settings. For a quick tour of everything the website does, see Website features, which is also in the Join menu of the header.

Finding your way

The header

• The emblem takes you to the home page.
• The magnifier, beside the menu button, opens search. See Search, language and display.
• The menu button sits at the right of the header. Visitors see three lines. Once you’re logged in, your photo takes their place, or your initials in gold until you add a photo. A red number on its corner counts what’s waiting for you: events to answer, unread notices and polls to answer. For coaches and admins it adds the sub offers to approve, and for admins the requests to review and the testimonials to publish. Press the button to open the menu.

On a wide screen, the header also lists the sections: Schedule, Teams, Club, Heritage, Join and Contact. Point at one, or press the small arrow beside it, to open a larger menu with the next events, the teams, the board and more. Press Escape, or press anywhere outside it, to close it. Once you’re logged in, the Schedule, Teams and Club menus also list, under For members, the members’ pages that belong there: Your events and Sub opportunities under Schedule, Game stats under Teams, and Polls and the Gear exchange under Club. Coaches and admins also see their own pages in the same menus. Everything else is in the menu.

The menu

The menu holds the whole website in one place. On a phone it fills the screen above the buttons along the bottom. On a tablet it opens as a panel down the right side of the screen, above those buttons, and on a computer as a panel down the right side of the window. Close it with the cross at its top, with Escape, or by pressing anywhere outside it. From top to bottom, it holds:

• Search the website, which opens search. Once you’re logged in, it finds your own pages first, such as Your dues, Rosters or Away dates in Settings. See Search, language and display.
• Who you are, once you’re logged in: your photo or initials, your name and your roles at the club (Admin, Coach, Team manager, Treasurer and Player, each with your teams).
• Waiting for you, with only what’s there, each leading to its page: events to answer in the next two weeks, unread notices, polls to answer, other teams’ events that need a sub in a position you play and overdue dues. Coaches and admins also see the sub offers to approve and the players asking to join an event after its answer-by time, and admins the requests to review and the testimonials to publish. When there’s nothing, it says Nothing is waiting for you.
• Your pages, in four groups. Each link has its icon and a line on what it’s for, and each group’s heading opens a page of its own: You (Inbox, Your profile, Your stats, Your dues, Settings, Feedback and Your testimonial), Schedule (Your events and Sub opportunities), Teams (Game stats, and Team kitty where your team has one) and Club (Group chats, Polls, the Gear exchange and Club documents). A red number beside Inbox counts your unread notices.
• Tools, for coaches and admins, on a phone, a tablet or a computer. A team manager sees the tools our admins allow them, and the treasurer Club dues and Costs. On an event’s page, This event lists its coach tools; press one to open it. Next event you run shows the next event you coach (for admins, the club’s next event), with how many have said In, said Out or not answered yet, and Open its coach tools. The tools themselves are short rows, two to a row, each with its icon and its name; point at one, or press and hold it on a phone, to see what it’s for. Your teams holds Rosters, Attendance, Add an event, Add many events, Add and change rinks, Add players and coaches, and Announcements. For admins, The club holds Requests, Testimonials to publish, Game reports, Club dues, Costs, Kit orders, Club setup, links straight to its sections (Features, Menu links, Seasons, The club’s year, Chat links, Sign-in and Activity) and the Setup checklist.
• Around the website, with the club’s sections: Schedule, Teams, Club, Heritage, Join and Contact. Each section’s name leads to its page, and its main pages are listed under it, such as Past events and the Rink map under Schedule, our teams under Teams and the FAQ under Join, so any of them is one tap away once the menu is open. Below them come the club’s own links, which our admins choose, such as News, Rinks and Head-to-head under More from the club.
• At the foot: Sprache / Language (see Language), this User guide, Keyboard shortcuts (on a computer) and Arrange this menu, then Log out, with who’s logged in and Not you? under it, then All pages and the legal pages.

The page you’re on is marked in red. Visitors see Search the website first, then the club’s sections, Join the Eagles and Log in, and the same foot without Arrange this menu, Log out and Not you?.

The buttons at the bottom of your screen

On a phone or a tablet, once you’re logged in, five buttons along the bottom of the screen take you where you’re going with one tap, each an icon with its name under it: Home, Events (Your events, with a red number for the events of the next two weeks you still have to answer), Teams (your team, or Rosters for coaches and admins), Inbox (with a red number for unread notices) and Menu, which opens the menu with everything else, however far down the page you are. Press Menu again, or the menu’s close button, to close it; pressing one of the other four buttons closes it and takes you there. The place you’re in is marked in gold; on your own pages and the club’s pages, which only the menu leads to, that is Menu. If you’re a coach or an admin, your tools are in the menu under Tools, as on a computer. On a phone, on the pages you use most, the title, its i button and the page’s buttons share one line, and the breadcrumbs (the row of links above the title) are left out, so what you came for starts near the top of the screen. The header slides out of sight while you scroll down and comes back as soon as you scroll up. The buttons slide away while you type, so they never cover what you’re writing. On the page of an event you haven’t answered yet, Are you in? with In and Out waits right above the buttons whenever the page’s own buttons are out of sight, so your answer is always one tap away. It goes away once you’ve answered. A computer has no buttons along the bottom of the screen: the links across the top and the menu behind your photo or initials take you everywhere instead.

On every page

• Breadcrumbs, the row of links under the header, show where you are and take you back to the pages above.
• More, the button with three dots at the top right of many pages, holds that page’s tools, such as filters, views, calendars, printing and sharing. Point at it to see what’s inside.
• Tabs under a page’s title switch between related views. Once you’re logged in, the Schedule has Your events, All events, Sub opportunities (Subs on a phone) and Past events. They’re all one page, so a tab changes the view at once, the rest of the page stays where it is, and your browser’s Back button takes you to the view before. Each view has the same calendar, with its own choice of List, Week or Month, and its own More menu. Coaches and admins find Add an event beside the title on every tab. On the members’ Teams pages, coaches and admins find the tabs Rosters, Attendance and Game stats, and admins also Requests, with a red number while requests are waiting. Point at a tab to see what it shows.
• Explanations under the pointer: point at (or tap) a button that shows only a symbol (a close cross, the calendar’s arrows), a More button, a tab, a column heading, a badge such as C for captain, an abbreviation such as GP or PIM, or a short time such as “Tue” in the Inbox, and a short explanation appears. Press Escape or tap elsewhere to close it. You can turn off the round i buttons and these explanations under Settings › Help on the pages. A button that shows only a symbol still shows its name when you point at it.
• Menus and windows unroll from the top as they open, like a blind coming down, and close at once. If your phone or computer is set to reduce motion, they appear straight away.
• On this page: long pages (your home page, event and team pages, Settings, the guides, the club history and others) list their sections under On this page. On a phone, it’s the line under the page’s heading. It stays in view and names the section you’re reading, and you press it to jump to another. On a computer, the list sits beside the page. On an event page, the list names every section, down to each of the coach tools, and pressing a coach tool’s name opens it. Once you scroll past an event’s heading, the line that stays at the top of the page (On this page, on a phone) also shows the event’s date and title, so you always know which event you’re looking at. On a computer, press the title to go back to the top.
• The thin bar at the very top shows how far down a long page you are. Back to top appears once you scroll down.
• A colored bar above the header carries our announcements. Press its ✕ to hide it. It shows again when we post a new announcement there or change its words. A gold bar is your own attendance reminder (see The reminder banner).
• If you mistype an address, the “Page not found” page suggests the pages closest to it and offers a search.

The schedule

The Schedule lists every practice, game and tournament for the whole club. All times are local time where the event is held: German time (Europe/Berlin) for our own events, and an event abroad in its own time zone, marked with the zone’s short name, such as 19:30 GMT or 19:00 EST (see Your time zone). Once you’re logged in, the Schedule opens on Your events. The next tab, All events, is the full schedule we describe here.

Show only what you need

1. Open More at the top right.
2. Under Show, choose your Team and the kind of Events: games, practices, tournaments or other.
3. Under View, choose List, Day, Week, Month or Year. On a phone the schedule opens in List, and on a wide screen in Month. This phone or computer remembers your choice.

While a filter is on, the More button shows a dot, and each filter shows as a chip under the calendar’s controls, Eagles I × for example. Tap a chip to take that filter off, or press Show all teams and events in More to clear them all.

Read the calendar

• Use ‹ and › to move to earlier or later dates, and Today to come back. On a phone, Today appears only while you’re looking at another week or month. You can also swipe the calendar left or right, and you choose the view (List, Day, Week, Month or Year) from the drop-down list beside the month’s name. The key explains the colors for home games, away games, practices, tournaments and other events; on a phone it folds behind Key.
• In Month view on a computer or tablet, each day lists up to three events, each with its time and name; a busier day shows +2 more beside its date, which opens the rest. In Month view on a phone, the whole month fits on the screen, and each day with events has a short coloured line along its foot for every event, so you can see at a glance how many there are and of which kinds, with your own mark (?, In, Out and so on) above them. Year view marks each day’s events the same way. The day you choose (today, at first) has its events listed right under the month; when that day has none, the next three events are listed instead, each with its day. Tap another day to list its events, and tap an event for its details, with In and Out (and Maybe, where your team allows it). In Week view on a phone, days in a row without events share one line. Year view opens at the month you were looking at (this month, at first), and Today brings it back; tap a day to see its events in a window, or tap a month’s name to open that month.
• Once you’re logged in, a mark beside each of your events shows where you stand: In, Out, Maybe, ? when you haven’t answered yet, Wait when you’re on the waiting list, and Sub where you offered to sub for another team. In Month view on a phone, each day shows the mark that matters most, and ? comes first. In Year view, ? marks the days with an event you haven’t answered. A key below the calendar explains the marks.
• Tap an event to see a short summary, then press Open event page. To go straight to the page, hold Ctrl (⌘ on a Mac) as you press the event.
• Canceled events stay on the schedule, struck through, so nobody misses the change.
• The list holds at least the next two weeks, so the page opens quickly on a phone. Press Show November 2026 (the next month with events) under it for more, as often as you like. The first time you move the calendar to a month further away, its days are grey for a moment until its events appear. With a filter on, the button skips the months with nothing that matches it. Without a signal, the months you’ve already looked at still show; another month shows once you’re back online.

Read an event card

Every list of events on the website shows each one as a card shaped like a ticket.

• The stub at the left gives the day, the date and the start time. Its top edge shows the kind of event, in the same colors as the calendar’s key.
• Beside it come the event’s tags and symbols (see Markers on event cards), its title, and the time, rink and teams.
• Once you’re logged in, a thin colored bar shows how the answers so far divide between In, Out and no answer, with a line under it such as 19 in · 10 out · 28 awaiting (19 in · 3 maybe · 10 out · 25 awaiting where the event allows Maybe), and another such as 17 skaters, 2 goalies in. Point at a number to see the names behind it.
• On your own events, a few words above In and Out say where you stand: Answer needed, You’re in, You said Maybe, You’re out or On the waiting list. They change, with the numbers, the moment you answer.
• The Latest results sit below the calendar. Past events, the last tab, lists this season’s events that are over, newest first and month by month, on the same cards, with the score of each game played. Once you’re logged in, each card shows the final answers (how many were in, out and gave no answer, with a bar in the same proportions), how many came, if the coaches recorded who came, and your own answer. Point at a count to see the names. Like the other tabs, it shows as a List, a Week or a Month: the week and month hold only the events that are over, and ← goes back through the season. The list holds at least the last two weeks, and the button under it goes back a month at a time. Its More menu narrows the list and the calendar to a team or a kind of event, switches the list to Oldest first, prints it, and takes you to the season’s page, the head-to-head records and the game stats.

Print it

More › Print the schedule lets you choose the teams, the kinds of event and the period: everything coming up, the next 30 days, this month or next month. The printout includes the rinks’ addresses. Your browser’s own Print command prints the months the list shows.

Events, rinks and maps

An event’s page

Every event has its own page, with the time, the rink, the teams and the opponent, the final score once it’s played, and any notes from the coaches. Only logged-in members see the notes. When your coaches want you there early, the page shows Be there by with the time, and the dressing room if we know it. Your reminder and your phone’s calendar show the same. Getting there has a map and a Directions button for Google Maps. Once you’re logged in, you also see who’s coming (see Who is coming).

Watch: when the coaches add a live stream, a Watch live button appears on the event’s page from 30 minutes before the start until a little after the end, and the event’s cards carry a symbol that turns red while the stream is live. A video (highlights or the recording) plays right on the page when it’s on YouTube or Vimeo. From any other platform, it opens there. While our admins have Live stream and video turned off for a team (Club setup › Features), its events show neither, their cards carry no such symbol, and the event form says that the coaches can’t add them. Links added before stay saved, and show again once our admins turn Live stream and video back on.

On a computer, the left column (the facts, the answers so far and Getting there) stays in view as you scroll down, with a slim bar above it showing the event’s date, its kind or teams and its title. Press the bar to go back to the top.

The page’s More menu adds the event to your calendar, saves the rink for when you have no signal, and shares the event through your phone’s share menu, on WhatsApp, by email or as a copied link.

Rinks

Rinks lists every venue we play at, with our home rink first. A rink’s page shows the address, a map, Directions, the venue’s website and the events coming up there. Coaches and our admins add and change rinks on the website (see Rinks and venues).

Saved rinks

Before you go to a rink you don’t know, press Save to use without a signal on the rink’s page, or in the More menu on the event’s page. The button then reads Saved to use without a signal. Press it again to remove the saved rink. Saved rinks lists the rinks you’ve saved, with their addresses and next events, and works without reception. Directions still need a connection. Your phone also saves the pages you’ve visited, so on a weak signal it shows the saved copy after a few seconds.

Teams, players and your profile

Teams and rosters

Teams lists each of our teams, with its roster, schedule and calendar, and the players who aren’t on a team yet. Its More menu leads to the league roster, the head-to-head records, the newest Eagles, the alumni and Print all rosters.

A team’s page shows the roster, the coaches and captains, the next events, the season’s statistics and results, the record against each opponent, and the team’s history. Above the roster, use Find a player, the position buttons and Sort by to narrow or reorder the list. More jumps to a part of the page, subscribes you to the team’s calendar and prints the roster.

The league roster lists every current Eagle in one table. Search by name or hometown, narrow it by team or position, and sort by any column.

Season pages and the recap

Every season has its own page (under Schedule, Season map lists them all): its games, tournaments and practices on one map, the venues, how far our teams traveled, and each team’s statistics and roster. Once a season is over, its page opens with a Season recap: the titles won, each team’s final record and place in the league table (with its league record shown separately where it also played playoffs, cups or friendlies), the playoff results, the biggest win, the longest trip and the busiest rink. The recap appears overnight after the season’s last day. The Season stats count every game, and the League column the league games alone. Once our admins choose the season’s club awards, the winners are listed under Club awards, straight away.

Your profile

Your profile shows your name, number, positions, shooting side, hometown and your seasons with us. It never shows an email address, phone number, birthday, rank or unit. Share sends its link, and Print or save prints the profile or your player card, or saves the card as a picture. The card shows every position you play: Forward, Defense or Goalie, and Coach or Assistant coach if you coach. Without a photo, it shows your number. Beside the card are your team’s next events and your teammates. The club awards you won are listed under Club awards, and once you’re logged in, your milestones show under your line from the game sheets.

Once you’re logged in, your own profile also shows Contact and attendance: your email, your phone number and birthday, if the club collects them, your teams, and your attendance this season, event by event. Only you, the coaches and our admins see it, and it’s never printed. Coaches and admins see the same on every player’s and coach’s profile, with a link to the attendance history. Every member also sees a player’s line from the game sheets.

Once you’re logged in, you can change the parts of your profile our admins let members change, such as your photo, your nickname or your hometown, on Your profile, under You. A part you can’t change yourself says so beside its name. For anything else, such as the spelling of your name, open Ask the club admins for something else on Your profile, write it in the note and press Save changes. You can follow it under Your requests. To hide your profile, choose Not on the public pages under On the public site. If you’re leaving the area, give your last day under Leaving the club in Settings. If you’ve stopped playing, say so in Ask the club admins for something else on Your profile. Either way, your profile then moves to the Eagles Alumni, with your seasons and stats. We delete your contact details some time later (see Leaving the club). The public Roster or profile update form is for visitors and former players without a login. Once you’re logged in, every link to it opens Your profile instead.

Log in

You don’t need a password. You log in with the email address we have for you. One of our admins adds it and sends you an invitation on WhatsApp that tells you where to log in.

1. Press Log in at the top of any page, beside the menu, or go to kmceagles.org/login/. If you open a members’ page while you’re logged out, it takes you there by itself.
2. Choose how to log in. You’ll only see the ways we’ve set up:
   • Continue with a passkey uses your face, fingerprint or screen lock, on a phone or computer where you’ve added one. Your phone or computer may also offer your passkey when you tap the email box.
   • A code by email: type your email address and press Continue. We’ll email you a six-digit code. Type it in, or let your phone fill it in. It works for ten minutes. If nothing arrives within a minute, check your spam folder, then press Send a new code. You can ask for a new code once a minute, up to five times an hour.
   • Continue with Google or Continue with GitHub works when that account uses the same email address we have for you, or when you’ve linked it in Settings.
3. After a code, Google or GitHub, we’ll offer to add a passkey to this phone or computer. Add it, and your next login is one tap. On a shared or work computer, choose Not now.
4. You then land on the page you came from, or on Your events. Your photo, or your initials in gold, then shows on the menu button at the top of every page.

How long you stay logged in. You stay logged in for 90 days on each phone or computer. After that, we’ll ask you to log in again.

Your other phones and computers. Log in on each one the same way. Settings › Sign-in lists them all.

The app on your home screen. Press Install, the button with a screen-and-arrow symbol at the top of any page. Your browser installs the app, or the window shows you the steps for your phone or computer. The app keeps its own login, separate from your browser’s. Press Log in at the top of the app and log in there once too. With a passkey, it’s one tap.

Is someone else’s name at the top of the menu? Press Not you? at the foot of the menu, log out, and log in as yourself.

Can’t log in yet? Your coach may post your team’s join link in the team chat. Open it, pick your name from the players on the team who can’t log in yet, give the email address you’d like to log in with, and press Send my request. Once one of your coaches or our admins approves it, usually within a day, log in here with that address. Only your coaches and our admins see your request and the address you gave. If your name isn’t on the list, ask your coach.

We don’t recognize your email? Ask one of our admins to check the address we have for you. Nobody else can find out which addresses we have: the login page gives the same answer for every address, and we only send a code to a member.

Lost your phone? Log in on another phone or computer and press Log out on all other devices under Settings › Sign-in, or ask one of our admins to log you out everywhere. Then remove that phone’s passkey in the same place.

Say In or Out

Answer for every practice, game and tournament, whether you’re coming or not, so your coaches know exactly who’ll be there. Until you answer, you’re listed as Awaiting response.

Where to answer

• On Your events, beside each event.
• On the event’s own page. The top of the page, beside the title, counts the answers: how many are In (skaters and goalies), Maybe (where the event allows it), Out and Awaiting, with a bar in the same proportions. Are you in? below it has your buttons and the names in each group.
• Beside your own events wherever they appear on the website: the schedule, your team’s page, the home page and the calendar’s pop-ups.
• In the gold reminder at the top of the page (see The reminder banner).

Good to know

• You can change your answer until the event starts, and your last answer is the one that counts. Once the event starts, answers close.
• Add a note to tell your team something, such as “Running 10 minutes late”: on the event’s page, or straight on its card in Your events (press Add a note for your team under your answer, type it and press Save note; Change edits it, and saving an empty box removes it). A note can be up to 140 characters, and everyone on the event’s list sees it next to your name. The button tells you what it will do: Save note for a new note, Save changes while you edit a saved one, and Remove note to take it away.
• If you give your coach your answer some other way, they can enter it for you. It then shows “set by” with the coach’s name. Any answer you give yourself replaces it.
• If a coach adds you to another team’s practice or game, it shows up in Your events marked Added as a sub, and the line under your name on the home page says Added as a sub: 1 to answer. Press it to answer In or Out in a window, or answer on the event’s page like any other event.
• Some events have a player limit. Once it’s reached, In puts you on the waiting list.

Maybe

Some teams also allow Maybe as an answer, for when you can’t say yet, and your coaches can turn it on or off for a single event. Where an event allows Maybe, the Maybe button sits between In and Out wherever you answer, in its own color and always with its name.

• Maybe isn’t In. You don’t count among the skaters and goalies, and you hold no place on a waiting list: if you then say In, you join the end of it.
• Maybe gives up what Out gives up: your duty, your spot in the line-up, your car or your seat in someone else’s, a sharpening you asked for and a sharpener you said you’d bring. Saying In again brings none of it back (see Duties).
• We remind you the day before to say In or Out, as you chose under Notifications, and not during your quiet hours. While your answer is Maybe, you don’t get the usual reminder before the event.
• Maybe may end before the event. Your coaches can choose that Maybe ends some hours before each event, or at a set time before one event. The event’s page then says until when you can answer Maybe. After that, a Maybe counts as no answer: you’re listed as Awaiting response, and we remind you as we remind anyone who hasn’t answered.
• Your stats and the attendance history count Maybe on its own. It never counts as In, and a Maybe is never a no-show.
• Notifications on your phone carry only In and Out. Answer Maybe on the website or in your Inbox.

For coaches: our admins choose under Club setup › Features whether Maybe is on for every team, off for every team or chosen team by team. In the last case, you turn it on for your team under Rosters › More › Team settings, where you also choose when Maybe ends: when the event starts, or from an hour to two days before. Players who said Maybe show in a group of their own, and in Set answers for players you can answer Maybe for them too.

One event can differ from its team. On the event’s page, open Maybe for this event under Coach tools. Choose As the team chose, Players can answer Maybe or No Maybe for this event. Then choose when Maybe ends: as the team chose, when the event starts, from an hour to two days before, or At a time I choose, a date and a time before the start. Press Save; your players see the change at once.

• Our admins’ choice comes first. While our admins have Maybe turned off for every team, no event can allow Maybe, and Coach tools has no Maybe for this event. Only an admin can change that, under Club setup › Features.
• A time already past ends Maybe at once. Every Maybe becomes Awaiting response, and we remind those players to answer.
• If the event moves, a deadline in hours moves with it. A time you chose stays where it is, unless the event now starts before it; Maybe then ends at the start.

Your own pages

You is the first group under Your pages in the menu, and its heading opens your own page at kmceagles.org/you/. Each of your pages has a card there that tells you where things stand:

• Inbox: how many notices you haven’t read yet. See Inbox.
• Your profile: anything you’ve asked for that’s still waiting for an admin, or what you could still add, such as a photo. See Your profile.
• Your stats: how many of this season’s events you were In for. See Your stats.
• Your dues: what you owe, if anything. See Your dues.
• Settings: whether this phone or computer has notifications turned on. See Settings.

While our admins have the members’ home page turned off, For you to do comes first on this page, with the cards that page would show you: how your profile shows on the public site, the club’s rules to agree to, our question about next season while we’re asking it, and Get set up.

Below the cards, Group chats lists your teams’ chats and the club’s, each with a button to join (see Group chats). Club equipment lists what you hold from the club and any request of yours still waiting, with a button to borrow from the club (see Club equipment). Logging in shows who this phone or computer is logged in as, with Sign-in settings, Not you? and Log out. To log in on another phone or computer, open the website there and choose Log in.

Your profile, Your stats and Your dues appear once your login is linked to your player or coach profile. If they’re missing, ask one of our admins.

Your events

Your events, the first tab of the Schedule, lists your practices, games and tournaments with your answer beside each one. The line above the list shows how many events are coming up and how many you still have to answer, such as 2 events to answer, with the events you were added to as a sub counted separately (Added as a sub: 1 to answer). These count the next two weeks, as the red numbers on the menu and on the buttons at the bottom of a phone’s screen do; the to answer filter under More shows everything further ahead too. Press either one to open a window listing those events, each with In and Out. An event stays in the window after you answer it, so you can work down the list and change an answer before you press Done. The home page has the same line and the same window. The line ends with a link to your stats.

List, Week and Month sit above your events, and Day and Year are in More › View. In the calendar views, your events carry the same marks as on the schedule: In, Out, Maybe, ? and Wait. Other teams’ events you’ve offered to sub for show up there too, marked Sub.

Answer several at once

Select the events, then press In or Out in the bar that appears at the bottom. Where one of your events allows Maybe, the bar has Maybe too; it answers Maybe for those that allow it and leaves the others as they were.

The More menu

• Events: all events, to answer, In, Maybe (where one of your events allows it) or Out.
• Team and Type: one of your teams, and games, practices or tournaments.
• Order: soonest first, or to answer first.
• View: a list, or a day, week, month or year calendar.

The whole schedule is on the next tab, All events, and other teams’ events you can play in are on Sub opportunities. Your other pages are in the menu, under Your pages.

Who’s logged in, Not you? and Log out are in the menu, which you open on every page by pressing your photo or initials.

Settings

Settings keeps everything you set once and change now and then on one page. Open it under You in the menu, or at kmceagles.org/you/settings/. On a phone or tablet, the page opens with Go to a section, a list of every section, so any of them is one tap away; further down, the line under the breadcrumbs names the section you’re reading and opens the same list. On a computer, the list sits beside the sections. Search finds a section by name too. Each section saves on its own:

• Sign-in: how you log in. It shows your email address (only our admins can change it); your passkeys, one for each phone, computer or password manager, with Add a passkey to this device, Rename and Remove (when you remove one, delete it on the phone or computer itself too); Google and GitHub, which you can link even if their email differs from ours, and unlink; and every phone and computer you’re logged in on, with this one marked and how and when you logged in. Log out ends one, and Log out on all other devices ends all but this one.
• This device: notifications on this phone or computer (see Notifications on your phone), and Count on the app’s icon, which shows the red number from your menu button on the app’s icon too. It’s on until you turn it off.
• Notifications: what we tell you and how, when reminders come, and your quiet hours (see Notifications on your phone).
• Your time zone: the club’s until you choose one, and whether you see event times in it.
• Away dates, when you’re on leave, on TDY or moving.
• Be a sub: a standing offer to play for other teams.
• Skate sharpener, if you bring one to the rink.
• Photos of you: whether we may publish club photos that show you.
• The club’s rules, once our admins have written them.
• Your calendar: your own events in your phone’s calendar.
• Leaving the club, when you move away.
• Your data: download everything we keep about you, or delete your login and all of it.
• Your menu: arrange the menu that opens when you press your photo or initials, the way you use it. Move its sections up and down with Up and Down, or untick one to leave it out (your photo and name stay at the top, and the language, this guide and Log out at the foot); add your most-used pages to Favorites, a section of their own; put You, Schedule, Teams and Club in your own order under Your pages; untick links you never use; and choose a short menu, which leaves out the short description under each link. Each change saves straight away and applies on every phone and computer you use. Put the menu back as it was undoes all of it, and Arrange this menu, at the foot of the menu, brings you here.
• Help on the pages: turns the round i buttons and the explanations under the pointer off, or back on. The names of buttons that show only a symbol still appear, and this guide stays at the foot of the menu. A second switch turns the cards under the pointer off or on, and under it, coaches and admins can choose whether a player’s card shows their attendance this season. A third switch turns the single-key keyboard shortcuts off or on. Your choices follow you to your other phones and computers.

To change your profile, open Your profile under You. If your login isn’t linked to a player or coach profile, Settings shows only Your menu and Help on the pages, and your choice applies only to the browser you’re using.

Your time zone

Every event’s times are written as the clocks show them where it’s held: German time for our own events, and an event abroad (a tournament in the United Kingdom, a trip to the United States) in its own time zone, with the zone’s short name after its times (GMT, EST). Settings › Your time zone sets your own:

• Time zone: the club’s until you choose another, from the list or with Use this device’s. Your quiet hours and your daily summary follow it, so a member at home in the United States isn’t woken at night.
• Show event times in my time zone: every event’s times then show on your clocks, on the schedule, the event pages, your home page and the calendar views. An event’s page keeps its own time one tap away: press Show the time there to see it as the clocks show it where it’s held, and Show your time to swap back. The cards that open on a link to an event show both.
• Without that box ticked, an event’s times stay as the clocks show them where it’s held, with the zone’s short name wherever it isn’t yours.
• Your time zone is part of your data: it’s in the file Download your data saves (see Your data), and we delete it when you delete your data.

While our admins have Members’ own time zones turned off (Club setup › Features), Settings has no Your time zone, which means your quiet hours, daily summary and event times follow the club’s time zone. We keep the time zone you chose, and it applies again once our admins turn this back on. An event abroad always shows its own local time.

Leaving the club

Moving away, for a PCS or anything else? Under Settings › Leaving the club, enter Your last day with the club and, if you like, A farewell for your profile, which shows once you’ve left. Press Save. We tell your coaches and our admins straight away, and again a week before your last day. Your events after that day are set to Out, and the day after it, you’re marked as having left your team. You can still log in for 30 days to sell gear or settle dues, and then your login closes. Your profile stays among the former Eagles. Some time after your login closes (six months, unless our admins chose otherwise), we delete your email address, linked accounts, passkeys, phone number, birthday, emergency contact, notification choices and devices, saved views and menu. Your seasons, attendance and the club’s records of your games stay. Back with us later? An admin restores you and enters your email again. Plans changed? Press Staying to take the date back, as long as your last day hasn’t passed. While our admins have Leaving the club turned off (Club setup › Features), Settings has no Leaving the club, which means you can’t give your last day on the website: tell your coaches or our admins instead, and they take you off the roster. If you gave your last day before it was turned off, we keep it, but nothing happens on that day until our admins turn it on again: your events aren’t set to Out, and you aren’t marked as having left.

Once you’ve given your last day, Before you go lists any of the club’s equipment you have, which you need to bring back to our equipment manager. We tell them what you have straight away and again a week before your last day, and a week before, we remind you too, with the list. It also offers two things. You can write a testimonial for the public pages. And you can send our admins a note on what we should keep doing and what we should change. Only they read it, and if you tick Send it without your name, it keeps no link to you, so nobody can tell who wrote it (and nobody can reply to it either). You can send up to three notes.

Your data

Under Settings › Your data, Download your data saves a file with everything we keep about you: your login, answers, attendance, offers, rides, comments, dues, notices, profile choices, your photo choices and agreements to the club’s rules, the documents you added and private details, the club equipment you borrowed and asked to borrow, and the changes our admins, coaches and the website made to your account (the club’s activity). Delete your login and data removes your login and everything we keep about you, and logs you out, once you type DELETE to confirm. It can’t be undone. Tick Also take your profile off the public pages to hide your profile too. Dues already charged stay with the club until they’re settled, and your name stays on past rosters and game sheets, which are the club’s history. An admin can’t delete their own login this way, so another admin does it for them. When you leave the club or an admin archives your login, we delete your contact details by ourselves some time later (six months, unless our admins chose otherwise; see Leaving the club).

Who is coming

Every one of your event pages shows the numbers and the names:

• The numbers at a glance: skaters In, goalies In (in red when no goalie is In), the waiting list if there is one, Maybe where the event allows it, Out and still to answer. Wherever else the website shows the numbers, those In split into skaters and goalies too. An event card, for example, reads “20 in · 8 out · 5 awaiting”, with “18 skaters, 2 goalies in” under it.
• In, Maybe (where the event allows it), Out and Awaiting response, each with its players, their notes, and “set by” where a coach answered for them.
• Players added from another team, marked Sub from their team, and guests from outside the club, marked Outside guest. Guests from outside the club are In; only the event’s own players, our coaches and our admins see their names.
• Subs available: players from other teams who’ve offered to play and aren’t on the list yet, with their team and positions.

Only the players on the event’s list, our coaches and our admins see the names, notes and offers to sub. Everyone else sees only the numbers.

When the coaches publish a line-up, it appears on the event’s page with your own spot marked.

A New badge beside a name marks a player who joined us in the last few weeks. Say hello.

Notifications on your phone

We can tell you about your events on your phone or computer, even when the website is closed: a reminder before each event you said In for, a reminder of the events you haven’t answered yet, and the notices you choose, such as a new event, a change of time or rink, or a ride. Most of what we tell you also comes to your Inbox. The reminders (before an event, for events to answer and for a Maybe) come only as a notification, unless you choose otherwise under Settings › Notifications.

Our admins can turn Notifications on phones and computers off for the whole club (Club setup › Features). While they’re off, nothing comes to a phone or computer, and what you chose to get as a notification comes to your Inbox instead, so you miss nothing. Under Settings, This device says that notifications are off, Notifications offers only Inbox and Off for each kind, and quiet hours and the daily summary aren’t shown, since they apply only to notifications. We keep your choices, and they apply again as soon as our admins turn notifications back on.

Choose what you hear

Under Settings › Notifications, every kind of notice has three buttons: Inbox, Notification and Off. Inbox and Notification each turn on and off separately, so you can have either one, both or neither:

• Inbox: the notice waits in your Inbox. Reminders to answer come with In and Out right there.
• Notification: a notification on the phones and computers where you turned notifications on.
• Both: press Inbox and Notification so both are lit, and you get the notification and find the notice in your Inbox too.
• Off: lit while neither is on. Press it to turn both off. If you turn announcements off, or choose Notification only for them, they no longer show in your Inbox. Coaches and admins still find them on the Announcements page.

The kinds come in groups:

• Your account: Sign-in and security (a passkey added, a Google or GitHub account linked, a sign-in on a new phone or computer, your login email changed by an admin), with when it happened and on which device; and Your roles (made a club admin or a coach of a team, or no longer). Sign-in and security always stays in your Inbox, so its Inbox button is lit and can’t be turned off; you choose only whether a notification comes too. If a sign-in wasn’t you, open Settings › Sign-in, press Log out on all other devices, and tell our admins.
• Your events: the reminder before an event you’re In for, events still to answer, events you said Maybe for (where your team allows Maybe), new events, changes and cancellations (a new time, rink, arrive-by time, dressing room or opponent, in plain words such as “Now be there by 18:30” or “Dressing room 3”; a cancellation; and an event removed from the schedule, if you’d answered), Answers set for you (a coach answered In, Out or Maybe for you, with their name), Event notes (your coaches add or change an event’s notes: “New note on Practice: Bring dark jerseys”), the waiting lists (a spot opened for you, or a lower player limit moved you from In to the waiting list), your coaches’ answer when you asked to join after an answer-by time, your duties (given to you, or given to someone else), the line-up (published, and your place on it when it changes: “You’re on line 2 now”), the vote for the player of the game and its winner (where your team has it), comments on your events, Replies to your comments (someone answers a comment or a reply you wrote; one for each reply), and Tournament trips (an organiser puts you in a room or moves you, the meeting point or time changes in the three days before a trip, or your share of the cost goes on Your dues; organisers also hear when someone says Out and gives back their bed).
• Subs and rides: being called up to another team’s event or taken off it again, subs wanted that fit your offer, Goalie needed (for members who play goalie: a team of the club needs a goalie; see When a team needs a goalie), subs no longer needed, the coaches’ answer to your offer (on standby, or not needed this time), Help wanted (a duty open to the whole club that still needs someone three days before another team’s event; off until you turn it on), rides, and skate sharpening.
• Club: announcements, polls, dues (a new charge, a payment recorded, a charge changed or withdrawn, and the reminders), the team kitty (an entry made for you, where your team has one), club equipment (an item lent to you or taken back, your request declined, and once when something is past its day), Jersey and kit orders (the kit orders open, and your order is ordered or has arrived), Your teams (added to a team’s roster or taken off it), group chats, the gear exchange and your profile.
• For coaches (coaches and admins only): late Outs (a player changing from In to Out in the last 24 hours before an event), a duty or line-up spot opening because a player said Out or Maybe, few players In a day before an event, players asking to join after an event’s answer-by time (with any players on standby named first), sub offers, Goalie asks (still no goalie when we ask a second time, or the first goalie to offer was added; see Goalie asks), Help wanted: duties taken and given back (a member from outside an event’s list takes a duty open to the whole club, or gives it back), Notes on answers (a player writes or changes the note on their answer, such as “late, from work”; one entry per player and event, kept up to date), Things to finish (the morning after an event where nobody marked who came; a day before a game with no line-up published; an hour before standby ends), your players’ birthdays, if the club collects them, and Your game reports (on the News page, or sent back with a note; see The game report).
• For club admins (admins only): profile change requests, Game reports to publish, and The club’s year (a yearly job is due; the treasurer gets the one for the season’s charges, and the jersey coordinator the one that opens the kit orders; see The club’s year).
• For the equipment manager (our equipment manager and our admins): Lending the club’s equipment, a member asking to borrow an item, and a member who holds some giving their last day with the club, and again a week before it.
• For the jersey coordinator (our jersey coordinator and our admins): Kit orders to handle, a member sending, changing or canceling a kit order.
• For webmasters (only our two webmasters, whom the website recognizes by their login email addresses): The website, the health watch’s notices when something on the website stops working, and Back to normal. Like Sign-in and security, it always stays in the Inbox; you choose only whether a notification comes too.

Each choice saves straight away. Until you change them, the reminders (before an event, for events to answer and for a Maybe) come as a notification only. The quieter kinds come to your Inbox only: your roles, event notes, the line-up, final scores, the player of the game, the team kitty, club equipment and lending it, comments, subs wanted, polls, sub offers, notes on answers, things to finish, birthdays, your game reports, milestones, club documents, your feedback and testimonial, What’s new, and most notices for admins and club roles. Help wanted is off until you turn it on. Every other kind comes both as a notification and to your Inbox. Something that changes several times in a row, such as a line-up a coach saves three times, keeps one entry in your Inbox, brought up to date, and sends no second notification within a few minutes. You’re never told of a change you made yourself.

Your teams

If you play on or coach more than one team, Settings › Notifications › Your teams lists them, all ticked. Untick a team, and we send nothing about its events in general (new events, changes, notes, comments, line-ups, subs wanted and the coaches’ reminders), nor its polls and announcements. What is about you still comes: your duty, your spot, an answer a coach set for you, your ride, being added to or taken off an event, and the reminders for events you said In for.

When

• Before an event: how long before an event you’re In for the reminder comes: 1, 2, 3 or 6 hours, or a day before. It’s three hours unless you choose otherwise. The reminder tells you when to be there, the dressing room, your duty and your ride.
• Events to answer: how many days before an unanswered event we remind you of it: 1, 2 or 3 days, or a week before. It’s two days unless you choose otherwise. One message covers all of them.
• Quiet hours: no notification comes between these hours, and it waits until they end. They run from 22:00 to 7:00 unless you choose otherwise, so the reminder for an early event arrives at 7:00. Choose the same hour twice for no quiet hours.
• Maybe: the reminder for an event you said Maybe for comes once, the day before (on the day itself, for a Maybe given that late).

You won’t get a reminder before an event you’re Out or Maybe for, or while you’re on its waiting list.

Inbox

Inbox (under You in the menu, kmceagles.org/you/inbox/) keeps everything we’ve told you, so nothing is lost when you close the banner or a notification. It’s laid out like an email inbox.

• Waiting for you, at the top, lists what still needs an answer: events (press 2 events to answer to answer them in a window), polls, overdue dues, and other teams asking for subs.
• Each notice is one line, newest first and grouped under Today, Yesterday, This week and Earlier: a red dot while it’s unread, what kind it is, its title, its first words and when it came. Point at the time for the full date.
• Press a notice to open it in place: the whole text, who sent it, its link and its buttons. Opening it marks it read. Mark as unread keeps it waiting for later. Press it again to close it.
• Inbox, Unread and Archive sit above the list. Under them, From and To narrow whichever tab you’re in to the notices that came between two dates; Clear the dates shows them all again. More shows one kind of notice, marks them all as read, archives every notice you’ve read, or opens every notice shown. Coaches and admins also find Post an announcement there, with every announcement and its history, and everyone finds Choose what we tell you.
• Quick actions sit on each notice’s line, so you rarely need to open it. A notice about one of your coming events, such as a new event, a change of time or a reminder, has In and Out right there (and Maybe, where the event allows it), as on the event’s card; for another team’s event that needs subs, Offer to sub; for a request to play in goal, I can play and Not this time. Any other notice has the one thing it leads to: Join the chat, Polls, Your dues, Open the event and so on.
• Archive moves a notice out of your Inbox and into the Archive tab, grouped by month, and marks it read. Undo, at the bottom of the screen for a few seconds, brings it back; so does Move to Inbox in the Archive. Marking a notice read or unread offers the same Undo. An announcement that has ended stays in your Archive until you remove it.
• On a phone, swipe a notice to the left to archive it, or to the right to mark it read or unread. A short swipe springs back and does nothing.
• On a computer, point at a notice and Archive and Read (or Unread) appear on its line.
• Select several at once: press and hold a notice on a phone, or choose More › Select notices. Tick the ones you want, then press Read, Unread or Archive in the bar at the bottom. Select all ticks every notice shown, and Done ends it.
• Announcements come from your coaches (for your team) and from our admins (for a team or for everyone). The club announcement at the top of the website is here too, and closing it there also marks it read.
• Our other notices tell you about your events (a new event, a change of time or place, a cancellation, a place from the waiting list, a duty given to you, a published line-up, a game’s final score), subs, rides, skate sharpening, polls, dues, group chats, the gear exchange and your profile, as you chose under Notifications. A group chat’s link opens the chat so you can join it. Admins also hear about new profile requests and inquiries to join, which wait on Requests.

The red number beside Inbox in the menu, and on the Inbox tab on a phone, counts your unread notices. They also count toward the number on your photo or initials. You can’t reply in the Inbox, so to answer an announcement, talk to whoever posted it. Notices about an event stay until the day after it, other notices for 30 days, and announcements until their last day. Notices you archive stay a year. Coaches and admins keep every announcement, with who has read it, on the Announcements page.

Your profile

Your profile (under You in the menu, kmceagles.org/you/profile/) is where you change your photo and the parts of your public profile our admins let members change. At the top are your photo, your name, your number and team, and View your public profile. The parts follow, each one reached from the list beside them: Photo, On the public site, Hockey and about you, Private details and Your requests.

Our admins decide, field by field, who can change what. A line at the top of Hockey and about you says what applies to most fields, and a field with a different rule says so beside its name (point at it for more):

• Changes at once: what you change shows on your profile as soon as you save.
• A club admin approves: what you change goes to our admins, who accept or decline it. Until then, the field shows what you asked for, under Waiting for a club admin, and you’ll hear in your Inbox once they’ve decided.
• Club admins only: you can’t change it here, so ask for it under Ask the club admins for something else.

Your photo

Press Choose a photo and pick one from your phone or computer. Drag it, or use the arrow keys, until your face sits in the middle of the square, and use Zoom to bring it closer. Then press Use this photo. A clear photo of your face, from the front, works best. A new photo shows in the rosters straight away and on your profile page within a few minutes. Where an admin approves photos, it shows once they have. Remove the photo shows your initials instead. Once you have a photo, it also takes the place of your initials on the menu button and at the top of the menu.

Hockey and about you

Hockey holds your usual number, the hand you shoot with and your positions. About you holds your nickname, the country you represent, your hometown and a few words about yourself. Change whatever you like. Save changes lights up as soon as something has changed, and stays at the bottom of the screen until you save or press Discard changes. If you try to leave the page with unsaved changes, you’ll be asked first. Your profile is public, so never put an email address, a phone number, a rank or a unit in it. Your coach sets the number you wear on each team’s roster, so ask your coach if you’d like to change it.

Ask the club admins for something else, under the fields, opens a note for anything you can’t change yourself, such as the spelling of your name. It goes with your next Save changes.

On the public site

You choose how your profile shows to visitors: Your full profile; Your name, number and position only, with no photo, hometown or words about you; or Not on the public pages, so only logged-in members see your name, on the team lists and at events. Choose on your home page the first time you log in, or later under On the public site on Your profile, and press Save the choice. We record your choice and its date. Until you choose, your full profile shows on the public site, unless one of our admins has already set it otherwise for you. Whatever you choose, your coaches and teammates still see you on the members’ pages.

Private details

If the club collects them, your phone number and birthday are here. They never appear on the public site, and only you, our coaches and our admins see them. Your coaches use your number to reach you and to add you to the team chat, and they hear about your birthday on the day. If we let members fill in their own, give the number you use for WhatsApp, with its country code (+49 for Germany, +1 for the United States), and your birthday, then press Save the private details. Leave a field empty to remove it. Otherwise, one of our admins fills them in.

Emergency contact: if the club collects emergency contacts, add someone your coaches can call if you’re hurt at the rink: their name, how they’re related to you, and their phone number with its country code. Only you, our coaches and our admins see it, and at an event, only that event’s coaches see it, and only if you said In. We keep no medical details. While our admins have Emergency contacts turned off for all of your teams, you can’t see or change your emergency contact here, and your coaches can’t see it. We keep what you gave us, and it’s listed under Your data; it shows here again once our admins turn emergency contacts back on.

Your requests

What you’ve asked the admins for is listed at the bottom, with what became of each: Waiting for a club admin, Done or Declined and, where an admin decided field by field, which changes were accepted and which were declined. You can have three waiting at a time. You’ll also find a notice in your Inbox when an admin has handled one.

Search, language and display

Search

Press the magnifier beside the menu button, or Search the website at the top of the menu. On a computer, / or Ctrl K (⌘ K on a Mac) opens search from any page. Results appear after you type two letters, grouped into players, teams, events, rinks, news, history and club pages, and the filter buttons narrow them to one kind. Once you’re logged in, Your pages comes first: the pages and tools in your menu, and the sections of Settings (and, for admins, of Club setup), found by their names and by what they’re for. They’re found on your own phone or computer, from your menu; the public search never holds them. Use the arrow keys and Enter to open a result, and Escape to close search.

This phone or computer remembers your last five searches, and Clear removes them. See all results opens the search page, which can also sort events and news by date. You can share or bookmark the search page’s address.

Keyboard shortcuts

On a computer, single keys do much of what the mouse does. Press ? on any page for the keys that work there, and the list shows only the ones that apply to you. A key never acts while you’re typing in a box, or while Ctrl, ⌘ or Alt is held down, and each one does the same as a button on the page, which still works as before. The keys follow the letter printed on your keyboard, so they work on a German keyboard too.

• Everywhere: ? lists the keys, / opens search, A opens the menu once you’re logged in, and Esc closes a window or menu.
• Go to: press G, then a letter. A small note at the bottom of the screen lists the letters. G H Home, G E All events; when you’re logged in, G S Your events, G U Sub opportunities, G I Inbox, G C Group chats, G O Polls, G D Your dues, G Y Your profile, G , Settings, and for coaches and admins G R Rosters; when you’re logged out, G T Teams, G N News and G M the rink map.
• Schedule: 1 to 4 open Your events, All events, Sub opportunities and Past events. L, D, W, M and Y show the list, a day, a week, a month or a year. ← and → move to the previous or next period, and T comes back to today.
• Lists of events and notices: J and K move to the next or previous one, and Enter opens it. On an event in focus, I answers In and O Out, and M Maybe where the event allows it (on an event that doesn’t, M still shows the month). On Your events, X ticks its box, and Shift I, Shift M or Shift O answers every ticked event.
• An event’s page: I and O answer In and Out, as the buttons do, and M Maybe where the event allows it. N goes to your note for the team, C to the comment box and R to the rides. S opens the menu at Share, and [ and ] open the previous and next event of your teams.
• Inbox: J and K move between notices, and Enter opens or closes one. E archives the notice in focus, U marks it read or unread, I, M and O answer In, Maybe and Out where it has them, and X ticks it, which starts Select.
• Coaches and club admins: on an event’s page, E opens Change or cancel this event, L the line-up and W Who came. On Rosters, F goes to Find a player, [ and ] choose the team before or after, J and K move through the players, Enter opens one, and C chooses the columns.
• Forms: in any form with a button that saves it, Ctrl Enter (⌘ Enter on a Mac) saves it, as the button does. It never confirms a deletion.

A button with a shortcut names its key in its tip, for example “Next month · →”. To turn the single keys off, untick Single-key shortcuts in the list or, once you’re logged in, Use single-key shortcuts under Settings › Help on the pages, and your other browsers follow. Keyboard shortcuts, at the bottom of every page and at the foot of the menu, opens the list at any time, including to turn the keys back on.

Light and dark

The website follows the light or dark setting of your phone or computer.

Printing

The schedule, the rosters, a player’s profile and card, and the coaches’ bench sheet each have their own print layout. Use the page’s Print button or More › Print, or your browser’s own print command.

Keyboard

/ or Ctrl K opens search. Escape closes menus, pop-ups and windows. Skip to content is the first link the Tab key reaches. In a photo gallery, the arrow keys move between photos, + and − zoom in and out, 0 fits the photo to the screen and Escape closes the gallery.

News, photos and the club

• Testimonials are our players’ own words. Leave a testimonial opens the contact form, which sends yours to the club; one of our admins reads it and publishes it. Once you’re logged in, you can also write yours under You › Your testimonial (see Your testimonial).
• Heritage covers our history, honors, retired numbers and the Cuddeback Memorial.

Fees, uniforms and contact

• Dues and fees lists this season’s fees and when they’re due.
• We don’t show our bank details on the public pages. Members find them under Your dues once they’re logged in; anyone else can ask the club president through the contact form.

The contact form starts with a choice of topic: a question, joining, a roster or profile update, the schedule, media, a testimonial, volunteering or a website problem. It then shows the boxes for that topic. A short spam check runs before your message goes. The next page explains what happens after that, and one of our volunteers replies by email.

Privacy

• Player profiles never show contact details, ranks or units.

• You choose how your profile shows on the public site, and we record your choice.

• If the club collects them, your phone number, birthday and emergency contact are seen only by you, our coaches and our admins, and never appear on the public site. We keep them until you or an admin removes them, or until the club stops collecting them. Once your login has closed (because you left the club or we archived it), we keep them for six months more, unless our admins chose 3, 12 or 24 months. Then we delete them with your email address, linked accounts, passkeys, notification choices and devices.

• What we keep, and for how long:

  • Your answers and notes (with the time you said In, which sets the order of a waiting list), your check-ins, your offers to sub and your duties.
  • Your rides: until a day after the event.
  • Your comments and replies: until two months after the event.
  • Your feedback and bug reports, with any screenshot: until a year after an admin marks one done, and the screenshot until three months after. Only you and our admins see them.
  • Your testimonial and how it names you: until you delete it. It appears on the public pages, named as you chose, only once an admin publishes it.
  • Your away dates: until a month after they end.
  • Your dues, as our admins and our treasurer mark them.
  • The game sheets that name you.
  • Your votes in polls: until a month after the poll closes.
  • The profile changes you asked for: until three months after they were handled. A photo you sent for approval: until it’s handled.
  • Your choices of notifications and quiet hours, and the phones and computers you turned notifications on for.
  • Your notices: those about an event until the day after it, and the others for 30 days.
  • When you read each announcement: until it ends, or for four months for the club announcement.

• To log you in, we keep:

  • The email address an admin entered for you. Our coaches and admins see it so they can reach you, and the website uses it only to send login codes, which go out through Resend.
  • The public part of your passkeys. The secret part never leaves your phone or computer.
  • Which Google or GitHub account you logged in with or linked. Google and GitHub only tell us that you signed in and what your verified email is.
  • For each phone or computer you’re logged in on, the kind of device and browser and when you logged in.

• Who sees what: only logged-in members see game sheets and game stats. Only you, our treasurer and our admins see your dues. Only the event’s players, our coaches and our admins see names, notes and offers. Coaches and admins see who has read each announcement.

• Your calendar link is made from a secret key that only we hold, and New link stops the old one.

• The website uses one cookie to keep you logged in for 90 days, and another to remember the language you choose.

• We keep answers, who came (late or excused too), the votes for the player of the game and game sheets in full for this season and the one before, and only the attendance totals for older seasons. Nobody sees whom you voted for. Settled dues are also kept for this season and the one before. A charge still owed stays until it’s settled. A team kitty keeps its entries for this season and the one before too; for older seasons, once every player’s entries are settled, we keep only one total for each team. Only you, the kitty keepers, your coaches and our admins see your entries; if you delete your data, they stay in the team’s record without your name.

• Your kit orders (the items and sizes, the cut, the name on the jersey and your numbers) are seen only by you, our jersey coordinator and our admins. We delete an order a year after it’s handed out; its charge is kept as other dues are.

• Under Settings › Your data you can download everything we keep about you, or delete it.

• We keep a record of what our admins, coaches, team managers and the treasurer change, and of what the website does by itself to your account, for two years unless our admins chose one or three. Only our admins see it, it never holds your email address or a private detail, and the lines about your account are in your data download. See The club’s activity.

• Each week we make an encrypted copy of all the attendance records and keep it for 90 days, so nothing is lost if something goes wrong.

The privacy notice has the full details.

Troubleshooting

No In and Out on an event? Check that your photo or initials appear at the top of the page. If they don’t, log in. If they do, you’re not on that event’s list, so ask your coach. Answers also close when the event starts, and you can’t answer for a canceled event.

Can’t log in? Check that you used the email address we have for you, and ask one of our admins if you’re not sure. If no code arrives, check your spam folder, wait a minute and press Send a new code. If codes aren’t offered, use a passkey, Google or GitHub. If your membership was archived, an admin can restore it.

Seeing someone else’s name? Press Not you? at the foot of the menu, log out, and log in as yourself.

Away for a few weeks? Enter Away dates instead of answering each event.

Notifications not arriving? Check that notifications are on for this phone or computer under Settings › This device, then press Send a test. Under Settings › Notifications, check that the kind isn’t set to Inbox only or Off, and look at your quiet hours. The reminder before an event only comes when you’ve said In. On an iPhone, use the app on your home screen and see On an iPhone or iPad.

Do you need to reload a page to see changes? No. The Schedule, Your events and every event page keep up with other people’s changes while they’re open. A new or moved event appears, and answers, sub offers, rides and comments show up within about twenty seconds. A change you make in another tab or in the reminder shows straight away.

Calendar not updating? You may have downloaded a copy instead of subscribing, so subscribe as shown in Calendars on your phone. Your calendar app checks for changes on its own schedule: Apple’s within a few hours, Google’s sometimes only once a day.

App showing old information? Close it fully and open it again.

Name or number wrong? You can change your usual number on Your profile if our admins let members change it, but your coach sets the number you wear on each team’s roster. For your name, write it in the note to the admins on Your profile.

The round i buttons have gone? Turn them back on under Settings › Help on the pages.

Translation reads oddly? Choose English in the list under Sprache / Language, at the foot of the menu.

Looking for only your part of this guide? Read the guide for players, for coaches or for club admins. What we’ve added lately comes to your Inbox as a What’s new note.

You’ll find most other answers in the FAQ. For anything else, use the contact form, and one of our volunteers will reply by email.